How do I open PhotoVox?

Open https://app.photovox.app/ in a modern phone or desktop browser. The public website remains at https://www.photovox.app/.

How do I back up PhotoVox notes?

Use export/import backup in the app when available. Backup/export/import is the current manual ZIP transfer path for notes, photos, audio, transcript text, and related local data; it is separate from cloud sync.

My transcription failed. Is my recording lost?

No. PhotoVox is designed to preserve the original audio, allow retry where supported, and avoid clearing existing transcript text because transcription failed.

Support

Help for PhotoVox on your phone.

Q: Does signing in sync my notes?

No. Signing in currently does not upload, download, merge, delete, or sync local notes. Sync is planned as a gated Tier 3 / Professional feature and is not production released.

Quick answers for opening the app, browser permissions, local backups, transcription status, current updates, and the public website/app domain split.

Try PhotoVox Install guide What's New

Open the app

The app opens at https://app.photovox.app/. Use Safari on iPhone or Chrome on Android for the most predictable phone experience.

Contact support

Email: support@photovox.app
Privacy: https://www.photovox.app/privacy.html
Terms: https://www.photovox.app/terms.html

Include your device, browser, and whether you are using the installed PWA. Do not send passwords, reset links, sign-in links, tokens, private note text, photos, audio, or backup ZIPs unless support specifically asks for a safe, limited item.

Common questions

The support basics.

Camera or microphone is blocked

Check browser site permissions for app.photovox.app. On iPhone, Safari permissions live in iOS Settings. On Android, Chrome permissions are available from the lock icon or site settings.

Back up before clearing data

PhotoVox is local-first by default. Export a backup before troubleshooting, clearing browser data, switching browsers, changing devices, or deleting local app data.

Signing in does not sync notes

Email/password, email sign-in links, and Google sign-in may be available where configured. Signing in does not upload, download, merge, delete, or sync local notes. Sync is planned as a gated Tier 3 / Professional feature.

Password reset email not received

Check spam, junk, promotions, and quarantine folders before requesting another reset email. Avoid repeated requests in a short window. PhotoVox may use a configured auth email provider for reset and sign-in emails.

Transcription status

When transcription is configured and enabled, recordings can become editable, searchable text. If cloud/API transcription is used, PhotoVox asks for consent before audio leaves your device for processing. If transcription fails, the original audio should remain attached.

Website boundary

The public website is www.photovox.app. The app is app.photovox.app. Support, privacy, and terms live here; app capture happens on the app target.